Because I absolutely love the MDaemon product itself. Hopefully the MDaemon developers will see this thread and take some action on MD Connector's severe bugginess. ActiveSync or Webmail are my only good options now. Slowly I'm going through our organization of now 410 users and setting up ActiveSync profiles instead of MDaemon Connector.
I'm not sure if any type of connector from any vendor will work reliably. To be fair, I had similar problems with Kerio's Connector back in the 2000's. The MD Connector feels like a sketchy beta product with a big failure rate and does not seem ready for prime-time. I'm tired of recreating profiles nearly every day, week in-week out. I've given up on MDaemon Connector for now. Sure, they aren't supported by Microsoft or MDaemon but at least they function rock-solid with MD Connector. We use mostly Outlook 2013 and Outlook 2019.Ĭuriously I've noticed this NEVER happens with Outlook 2010 and Outlook 2007. Except for removing basically all email with attachments from each inbox, no settings changes or tweaks have improved the Outlook experience for our users. Hanging/crashing/freezing still occurs just as often as my original post more than two years ago.
KERIO CONNECT WEBMAIL EMAIL CRASH OUTLOOK UPDATE
Just a followup at the end of 2021, now with the recent update to server version 21.5.0 and MDaemon Connector v 7.0.5. So I really do welcome other suggestions. But I also have many impatient Outlook users who need calendar integration. But OST is obviously not a solution for us, we're committed to MDaemon. In our case the Outlook OST database file appears a superior solution compared with MDaemon Connector. Consider this - one user that successfully housed 45GB of email in their Outlook OST file with Office 365 with no hanging/freezing/crashing is currently experiencing hanging/freezing/crashing with only 12GB of email. So the "too much email" excuse is anecdotal and not applicable in our situation. But this is also happening to users with only a few hundred emails sprinkled throughout various Outlook folders. I know you may be thinking "Wow you have too much email, that's why it's freezing!" I accept that for some of our users with 24,000 emails in their inbox. Is the Attachments Folder item quantity and/or size a culprit? The first one experiences hanging/freezing/crashing constantly, whereas I only get it once a day or overy other day. My own Local Cache is 417,812 KB and Attachments folder = 466 items and 46 MB in size His Local cache is 404,416 KB and Attachments folder = 10,415 items and 2.75GB in size Here are some stats about two Outlook clients that frequently freeze: I've removed all add-ins except Connector
I've set compact database on Outlook shutdown I've set Send/Receive to only check Inbox I've changed MDC folders settings to Load PIM and IMAP synchronously I've tried different versions of Connector, including beta I've completely uninstalled, including cleansing to remove Office remnants, and reinstalled
KERIO CONNECT WEBMAIL EMAIL CRASH OUTLOOK WINDOWS
I've uninstalled antivirus, only using Windows 10's Windows Defender I've blocked realtime antivirus access to the Alt-N folder Others get the hanging/freezing/crashing once a day, but that's about it. Sometimes one will experience it 10-12 times hanging/freezing/crashing during a single day and then smooth sailing for days. It's odd because it's intermittent and inconsistent for each user.
The app just goes gray saying "Outlook not responding" and after several minutes it may recover, other times hangs indefinitely requiring us to End Task, and other times Outlook crashes and states it has crashed and will restart. Often during email creation, especially when an attachment has already been added, but other times when Outlook is sitting idle. Of course, Outlook worked flawlessly with Office 365, but even with new Outlook profiles and MD Connector we have problems with most of those users experiencing hanging/freezing of Outlook. A few months ago we migrated from Office 365 to MDaemon. Of those, 100 use Outlook 2013 with MDaemon Connector. My users are ready to revolt and I'm dumbfounded, so I'm seeking suggestions or experiences you've had.
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